Refunds are available when the original invoice accompanies the return of items with their original packaging and in a new, unused condition. Shipping and handling and return postage charges will be refunded only if we determine that is a defective product or due to an error on our part.
If an item is received damaged or defective, or if an incorrect item was shipped to you, please contact our Customer Service Department and e-mail us at with a photo image of the damage. Please be sure to send your return using a method that provides a tracking number so you can follow its status.
Send the package to:
Room 506, Fabrico Industrial Building
78-84 Kwai Chung Road
Kwai Chung, Hong Kong